Professional Referrals & Warm Handoffs

Refer to CCW for Veteran-Led, Military-Experienced Mental Health Care

CCW International accepts military mental health referrals for service members, veterans, military spouses, children, teens, college students, and military-connected families. Our veteran-led, military-experienced team helps referring professionals make a clear handoff to virtual counseling while reviewing location, coverage, clinician availability, and clinical fit.

A Clear Path for the People You Serve

Refer directly, make a warm handoff, or send clients to schedule on their own. CCW can help determine an appropriate next step based on access and clinical needs.

Military Continuity of Care
48-Hour Business-Day Intake Response
Veteran-Led & Military-Experienced Team
Measurement-Based Care

Why Professionals Refer to CCW

CCW was built around military-connected lives. Our military counseling referral process is designed to reduce friction, support continuity, and help clients and families move toward care without unnecessary complexity.

Military Continuity of Care

We help reduce disruptions in care during PCS moves, deployments, relocations, and life transitions, based on clinician authorization, client location, eligibility, and availability.

48-Hour Intake Response

Referral inquiries receive contact within 48 hours on business days, and often sooner, to review coverage, insurance, and clinical fit.

Veteran-Led & Military-Culturally Fluent

CCW was founded by a U.S. Army veteran psychologist, and our clinical team includes veterans and military spouses who understand military life firsthand.

Measurement-Based Care

Validated assessments may be used across treatment. With client consent and when appropriate, referring teams can receive meaningful progress information.

Who You Can Refer

CCW provides virtual counseling for a broad range of military-connected clients and families.

Who We Serve

  • Active duty service members, Guard, and Reserve
  • Veterans
  • Military spouses, partners, and dependents
  • Gold Star and survivor family members
  • Children, adolescents, and teens
  • College students and young adults
  • Military-connected individuals and families navigating relocations and transitions

Common Referral Concerns

  • Military trauma and PTSD
  • Anxiety and depression
  • Grief, loss, and bereavement
  • Substance use and co-occurring concerns
  • Deployment, reintegration, and PCS adjustment
  • Relationship and family stress
  • Life transitions, burnout, and emotional wellness

CCW works with chaplains, physicians, therapists, case managers, care coordinators, military support professionals, and community partners seeking a reliable behavioral health referral option for military-connected clients and families.

How Referrals Work

Keep the handoff simple. You can contact CCW, make a warm referral, or direct the client to schedule.

1

Connect

Call or email CCW. Our team reviews location, insurance, clinician availability, and clinical fit.

2

Refer

Make a warm handoff or have the client or family schedule directly. Avoid sending sensitive clinical details through an unsecured general contact form.

3

Continuity

With client authorization and when clinically appropriate, CCW can coordinate with referring professionals and share relevant care information.

Access, Insurance & Location

Referral acceptance depends on the client’s physical location, clinician licensure or authorization, insurance participation, clinical fit, and current availability.

Current Service Footprint

CCW provides virtual counseling across ten U.S. jurisdictions, including Hawaii and Washington, DC, with Germany expansion launching Fall 2026.

Ten U.S. Jurisdictions Hawaii Washington, DC Germany — Fall 2026

Insurance & Payment

CCW works with major insurance plans serving military-connected families and also offers self-pay options.

TRICARE CareFirst / BCBS Johns Hopkins USFHP Cigna VA Community Care Self-Pay

Ways We Can Work Together

Referrals can be a starting point for a broader relationship. CCW also works with organizations that need education, overflow capacity, continuity support, or formal referral pathways.

Warm Referral Protocol

A named point of contact, direct referral pathway, and coordinated intake process for the people your team sends to CCW.

Overflow & Continuity Capacity

Warm handoffs for longer-term care when your program is brief, your waitlist grows, or military families relocate.

Lunch & Learns / Workshops

Educational sessions on resilience, military family wellness, trauma awareness, transition, and other requested topics.

Psychoeducation Series

Multi-session education on stress skills, deployment cycles, reintegration, grief, self-care, and resilience.

Resource Tables & Community Events

CCW materials or clinician participation at resource fairs, military events, family days, and community programs.

MOUs & Formal Agreements

CCW has experience with institutional referral agreements, MOUs, and government contracting relationships.

What Referred Clients & Families Can Expect

  • A practice founded by a fourth-generation military service member and U.S. Army veteran psychologist
  • Clinicians who include veterans and military spouses
  • Individual, couples, family, teen, college student, and group counseling pathways
  • Care designed around military transitions and continuity
  • Virtual access designed for military-connected schedules and locations

Need Help Deciding Where to Send Someone?

Contact CCW with a general referral question. Our team can help determine whether the person’s needs, location, insurance, and current clinician availability are a potential fit.

Ask a Referral Question

Make the Handoff. We’ll Help With the Next Step.

Refer a military-connected client or family to CCW, explore our professional capabilities, or direct clients to request an appointment themselves.

Please do not include sensitive health information in unsecured email. Contact CCW for the appropriate secure referral process when clinical information needs to be shared.

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